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1. Who We Are

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Moroland Visa Services Ltd is a UK-based provider of immigration advice, passport assistance, and certified legal translation services. We are accredited by the Immigration Advice Authority (IAA) Ref: F202536013 and registered with the Information Commissioner’s Office (ICO) Ref: ZB982733.

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2. Information We Collect

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We may collect and process the following types of personal data:

• Full name, address, date of birth, contact details

• Passport, ID documents, and immigration history

• Relationship documents (marriage certificates, birth certificates)

• Employment and financial information

• Any other documents required to provide immigration or translation services

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3. How We Use Your Information

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We use your information to:

• Provide immigration advice and prepare visa applications

• Provide certified legal translation services

• Communicate with you regarding your case

• Fulfil our legal and regulatory obligations

• Manage payments and billing

We will only collect information necessary for the services you request.

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4. Legal Basis for Processing

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We process your personal data based on:

• Your consent

• Contractual necessity (to perform our services)

• Compliance with legal obligations

You have the right to withdraw your consent at any time by contacting us.

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5. How We Store Your Data

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Your data is stored securely using encrypted cloud-based systems. Access to your data is strictly limited to authorised personnel only.
We retain your information for no longer than necessary, usually up to 6 years to comply with regulatory requirements, after which it is securely deleted.

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6. Sharing Your Data

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We do not sell, rent, or trade your personal information.
We may share your data with:

• The Home Office or government agencies (only if necessary for your application)

• Professional advisers (such as certified translators or legal professionals)

• IT service providers (for secure data management)

All third parties are required to respect the security of your data.

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7. Your Data Rights

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Under the UK GDPR, you have the right to:

• Access your personal data

• Request correction of incorrect or incomplete data

• Request erasure of your data ("right to be forgotten")

• Object to processing or request data transfer to another provider

• Make a complaint to the Information Commissioner’s Office (ICO)

If you wish to exercise any of these rights, don't hesitate to get in touch with us at:
Email: info@morolandvisaservices.co.uk

Phone: 02045725752

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8. Changes to This Privacy Policy

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We may update this policy occasionally. We will notify you of any significant changes.

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